Privacy Policy

Terms and Conditions for Email Opt-in

By providing your email address for opt-in, you agree to subscribe to our monthly newsletter and email marketing communications. Please carefully read the following terms and conditions regarding the use of your email address by Twenty Second & Eighth.

1. Subscription Consent:
  By opting in, you grant Twenty Second & Eighth permission to use your email address for the sole purpose of sending you our monthly newsletter and promotional emails related to our gift box services. You may unsubscribe at any time by clicking the “unsubscribe” link at the bottom of our emails.

2. Data Security:
  We prioritize the security and privacy of your information. Your email address will be stored securely and will not be shared, sold, or leased to any third parties. For further details, please refer to our Privacy Policy.

3. Frequency of Communication:
  You understand that by opting in, you will receive regular communications from Twenty Second & Eighth, including newsletters and promotional content. The frequency of emails may vary, but we strive to provide valuable and relevant information.

4. Unsubscribe Option:
  Should you decide you no longer wish to receive emails from us, you can easily unsubscribe by clicking the “unsubscribe” link in our emails. Upon unsubscribing, your email address will be promptly removed from our mailing list.

5. Changes to Terms:
  Twenty Second & Eighth reserves the right to update and modify these terms and conditions for email opt-in at any time. Any changes will be effective immediately and will be communicated through our website or via email.

By opting in, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please contact our customer support team.

Privacy Policy: Data Security

At Twenty Second & Eighth, we are committed to safeguarding the privacy and security of your personal information. This section outlines our practices regarding the data security of the information you provide, specifically focusing on your email address for newsletter and email marketing opt-in.

1. Secure Storage:
  Your email address is stored securely in our databases, protected by industry-standard security measures. We employ encryption and access controls to prevent unauthorized access, disclosure, or alteration of your information.

2. Limited Access:
  Access to your email address is restricted to authorized personnel only. Our employees are trained on the importance of data security and are bound by confidentiality agreements to ensure the protection of your information.

3. No Third-Party Sharing:
  We do not share, sell, or lease your email address to any third parties. Your information is used exclusively for the purpose of sending you our monthly newsletter and promotional emails related to our gift box services.

4. Regular Security Audits:
  To maintain the integrity of our data security practices, we conduct regular security audits and assessments. This includes monitoring access logs and implementing updates to address any potential vulnerabilities promptly.

5. Incident Response:
  In the event of a data security incident, Twenty Second & Eighth has established a comprehensive incident response plan. This plan includes immediate identification and containment of the incident, notification to affected parties, and collaboration with relevant authorities.

6. Data Retention:
  We retain your email address for the duration of your subscription to our newsletter and email marketing communications. If you choose to unsubscribe, your information will be promptly removed from our active mailing list. Please refer to our Data Retention Policy for further details.

7. Secure Communication Channels:
  Twenty Second & Eighth employs secure communication channels for transmitting and receiving your information. This includes the use of encryption protocols to protect the data exchanged between your device and our servers.

Data Retention Policy

At Twenty Second & Eighth, we value the privacy of your information and are committed to responsible data management. This Data Retention Policy outlines our practices regarding the retention of your personal information, specifically focusing on the data associated with newsletter and email marketing opt-in.

1. Purpose of Data Retention:
  The data we collect, including your email address for newsletter and email marketing opt-in, is retained for the sole purpose of delivering our services. This includes sending you our monthly newsletter and promotional emails related to our gift box services.

2. Retention Duration:
  We will retain your email address for the duration of your subscription to our newsletter and email marketing communications. If you choose to unsubscribe, your information will be promptly removed from our active mailing list. Inactive accounts (those that have not engaged with our communications) may be periodically reviewed, and data may be securely purged from our systems.

3. Unsubscribe and Data Removal:
  If you wish to unsubscribe from our newsletter and email marketing communications, you can do so at any time by clicking the “unsubscribe” link in our emails. Upon unsubscribing, your email address will be promptly removed from our active mailing list, and you will no longer receive communications from us.

4. Legal and Regulatory Compliance:
  Twenty Second & Eighth complies with all relevant legal and regulatory requirements regarding data retention. If there is a legal obligation to retain certain data for a specified period, we will adhere to those requirements.

5. Data Anonymization:
  In cases where data is retained for statistical or analytical purposes, we may anonymize the information to ensure that it cannot be linked back to individual users.

6. Regular Review:
  We conduct regular reviews of our data retention practices to ensure that we only retain information for as long as necessary and in accordance with the purposes outlined in this policy.

Customer Support

Welcome to Twenty Second & Eighth Customer Support – your gateway to a seamless and delightful gift box experience! Our dedicated team is here to assist you with any inquiries, concerns, or assistance you may need. Feel free to explore the various ways we’re here to support you:

1. Contact Us:
  Have a specific question or need personalized assistance? Our Customer Support team is just an email or phone call away. Reach out to us at info@twentysecondandeighth.com or 804-464-8288 during our business hours, and we’ll be happy to assist you.

2. FAQs:
  Check out our Frequently Asked Questions (FAQs) section for quick answers to common queries. We’ve compiled a comprehensive list to provide you with instant solutions. If you don’t find what you’re looking for, don’t hesitate to contact us directly.

3. Order Tracking:
  Curious about the status of your gift box order? Use our easy-to-use Order Tracking feature to monitor your shipment’s progress and estimated delivery date. Simply enter your order number and email address to get real-time updates.

4. Feedback and Suggestions:
  We value your feedback! If you have thoughts to share about your experience with Twenty Second & Eighth, we’d love to hear from you. Your insights help us continually enhance our services and create an even better gift box journey for you.

5. Social Media Engagement:
  Connect with us on social media for the latest updates, promotions, and behind-the-scenes content. We’re active on Instagram, Facebook and YouTube. Our social media channels are also a great way to stay in the loop about exciting new gift box releases and community events.

6. Return and Refund Policy:
  For information on our return and refund policies, please visit our dedicated page. We strive to ensure your satisfaction with every gift box, and our policies are designed to provide you with a hassle-free experience.

At Twenty Second & Eighth, customer satisfaction is our priority. Whether you have a question about our products, need assistance with an order, or simply want to share your experience, our Customer Support team is ready to assist you. Your gift box journey begins with exceptional support – thank you for choosing us!